Instant Replies. Instant Leads. Instant Growth.

Convert conversations into customers with fast, reliable WhatsApp messaging — lead capture, appointment booking, broadcasts and follow-ups, all in one place. Built for small businesses and teams in Malaysia.

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⚡ Fast Replies

Respond to customers instantly — reduce drop-off and win more sales.

🧲 Lead Capture

Collect name, phone, budget and interest automatically inside WhatsApp.

📅 Appointments

Let customers book time slots and receive confirmations instantly.

What problems do SMEs face?

Small businesses lose sales because they can't respond fast enough or follow up consistently. Common pain points:

⦿ Slow replies — customers contact multiple vendors and the fastest responder wins.
⦿ Manual follow-ups are inconsistent and time-consuming.
⦿ Business hours limit customer engagement; most enquiries happen outside office hours.
⦿ Handling many chats at once overwhelms teams and causes poor customer experience.

Result:

Missed leads, lower conversion rates, and frustrated customers.

How InstantReply solves these problems

A simple, WhatsApp-first system that takes care of replies, lead capture and bookings — so you can focus on closing deals.

1. Instant Auto Reply

Greet and engage every incoming message immediately — no more waiting.

2. Capture Leads

Collect customer details directly inside WhatsApp and store them for follow-up.

3. Book & Notify

Let customers book appointments and receive confirmations & reminders automatically.

Why businesses choose InstantReply

Fastest first-response times — reduce drop-off rate
24/7 availability — handle night and weekend leads
Professional, consistent replies — build trust
Secure, official WhatsApp API — stable & compliant

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Use cases

Real estate listings, salons & clinics, eCommerce stores, tuition centres, consultants and any business that relies on WhatsApp for customer contact.

Local support

Malaysia-based setup assistance and fast onboarding — we speak your business language.

Key features

Instant Auto Reply

Welcome messages, FAQs and contextual replies that trigger on keywords.

Lead Capture

Structured forms to collect customer info without leaving WhatsApp.

Appointment Booking

Integrated calendar slots, confirmations and reminders.

Broadcasts & Drip

Send targeted updates, offers and reminders to segmented lists.

Multi-Agent Routing

Assign chats to team members to speed up response and ownership.

Analytics

View lead volumes, response times and engagement trends.

Ready to try InstantReply?

Book a quick demo or let us activate your WhatsApp for instant replies. No technical knowledge required.

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Contact & Location

WhatsApp: +60 12-XXXX XXX

Email: hello@instantreply.com.my